Some companies that use the services of cleaning firms, during the economic crisis, are trying to reduce the expense item “cleaning”. They are breaking contracts with those contractors they have worked with for years. And concluding new contracts with cleaning companies offering low prices. But then they come back, disappointed with the quality of the services provided. And even with the “luggage” of things spoiled by negligent cleaners. So, choosing a cleaning company is a difficult choice.
What is going on? How not make a mistake with the choice and not be left with nothing?
Tips For Choosing A Cleaning Company
Let’s see what you should pay attention to when choosing a professional cleaning company.
Tip 1: Size Of The Company
Don’t pay too much attention to the size of the company. This factor is not informative. Whatever the company, small or large, you are not immune from the fact that unskilled specialists will come to you.
Tip 2: Having a manager
This is quite an important factor. First, you must have your manager who will manage your property. If you have not allocated it, then consider that you have been left alone with the risk of poor-quality work.
If a manager has been selected, then when communicating with him, ask him for such details: the qualifications of the cleaners, what cleaning equipment the company has, and how many people he is going to send to your facility. Separately, specify how controversial issues and problem situations are resolved. In the case of answers like “If anything, we’ll figure it out” or “No one has complained yet,” continue your search further.
Tip 3: Qualification of cleaners
The personnel of a cleaning company must have a certain amount of knowledge and skills, and the experience must be documented. If you are not provided with qualification documentation, do not risk it!
Tip 4: Equipment and chemistry
For cleaning the premises (depending on its purpose) without dry cleaning, a good cleaning company will bring with it. Like vacuum cleaners of various types, a high-pressure apparatus, a steam generator, a floor scrubber/polisher, a variety of brushes, cleaning trolleys, sponges, scrapers, rags for various surfaces, brooms, buckets, garbage bags. The list is approximate. But if two ladies with buckets, two rags, Cif and Comet come to you for cleaning, you can immediately send them back. If you are lucky, they will do the usual cleaning, just like at home. If not, you risk a new repair or purchase of equipment.
Tip 5: Several staff
Everything here will depend on the type and size of the object that needs cleaning. There are no hard and fast standards here, but you can just rely on common sense. If you have to put in order a room with an area of 100 m2, with six windows “to the ceiling” in one day. If you were sent only two cleaners, then you can immediately refuse the services of such a company. One person per day can qualitatively clean about 25 m2. This means you should send 4 people to clean the room + plus a window cleaner (in good cleaning companies they always attach him to the team if there are more than four windows in the room).
Tip 6: Reviews
It is worth paying attention to the reviews left by grateful customers. Positive feedback from your close friends is even more valuable. If they recommend this or that company to you, you should arrange a meeting with its manager.
Tip 7: Price
It is very important! Don’t fool yourself with the low price. You run the risk of becoming a “guinea pig”. Let’s explain why. Many start-up cleaning companies, to attract customers, are engaged in dumping, reducing the prices for their services as much as possible.
On the one hand, this is a tempting and profitable offer. On the other hand, your facility will become a “testing ground” for inexperienced cleaners. They will be trained based on your office and at best you will simply receive not the highest quality services. At worst, you will have to decide for a long time the question of who will be responsible for the damage caused to the premises.
In addition, dumping companies, as we call them, often provide only basic services due to a lack of experience, equipment, and inventory. Therefore, by buying at a low price, you risk paying twice.
Of course, the choice always remains with the customer. But it pays to think things through a few times before you decide not to use the company you are currently working with. Even if their services are more expensive than those of the company “from the office on the corner”. Don’t risk it, trust the professionals!
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